Shipping Policy

We stand by our product quality. If you are not pleased with your purchase, we offer a 7-day quality guarantee on all products. If you have any additional questions or would like to request a return, refund, or exchange, feel free to contact us at support@dignitymonster.com

Learn more about our return, refund, and exchange policies at support@piloltd.com.

Order processing & shipping time within 3-5 days, and delivery time within 14-21 business days from shipping date. During high-volume periods, the processing time may take an additional 2-4 business days. Learn more about shipping FAQs at support@dignitymonster.com

The shipping fee is free for orders over 45 USD. However, shipping fees may vary due to promotional activities. Please visit the checkout page to obtain your final shipping charges.